Refund policy

Refund Policy

Thanks for shopping at Dead Hours Club. Every piece is made through print-on-demand production, so please read this policy carefully before ordering — it explains what to do if something arrives wrong, damaged, or defective, and what our limits are on standard returns and exchanges.

Made-to-Order Items Because our apparel is printed and produced per order, we do not offer returns or exchanges for incorrect size selection, change of mind, or buyer's remorse. Please check our size guide (included as the last photo on every product page) carefully before ordering, since we're unable to accept a return solely because an item doesn't fit as expected.

Damaged, Defective, or Incorrect Items We inspect orders before they ship, but if your item arrives damaged, defective, or different from what you ordered, we will make it right. Contact us at deadhoursclubapparel@gmail.com within 7 days of delivery with your order number and a photo of the issue, and we'll arrange a free replacement or a full refund, our choice, at no cost to you.

Cancellations Because production begins shortly after an order is placed, we can only cancel or modify an order within 12 hours of purchase. Email us as soon as possible at deadhoursclubapparel@gmail.com if you need to make a change, and we'll do our best to catch it before it enters production.

Refunds Approved refunds are issued to your original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or card issuer. Shipping costs are non-refundable except where the return is the result of our error (a damaged, defective, or incorrect item).

Questions If you have any questions about this Refund Policy, please contact us at deadhoursclubapparel@gmail.com